Reconcile a p-card in Concur

Travel and p-card

How to reconcile a p-card in Concur

If you haven't reconciled a p-card before, follow this guide to learn all the steps. If you need to refresh your memory, use the quick links at the top of the page to skip to a specific section. 

As a reminder, travel requests are labeled "requests" in Concur.
Reimbursement requests and p-card reconciliations are labeled "reports" in Concur. 

Create a p-card reconciliation

There are 2 ways to create a p-card reconciliation: from the Concur home page or the manage expenses screen.



Option 1: Start your request from the Concur home page

Screenshot of where to select start a report

From the home page, click Start a Report at the top of the page.



You’ll see a window labeled Create New Report.

This is the report header. Learn how to fill in the report header.

Screenshot showing that the report header window is labeled create new report


Option 2: Start your request from manage expenses screen

Screenshot of where to select Home and Expense

From the home page, click HomeExpense in the upper-left corner.


You’ll see the Manage Expenses screen. Click Create New Report in the upper-right corner.

Screenshot of Create New Report button

You’ll see a window labeled Create New Report.

This is the report header. Learn how to fill in the report header.

Screenshot showing that the report header window is labeled create new report


Fill in the report header


In the report header window, make sure the Policy field says PCard Policy. Then fill in the rest of the fields.

Screenshot of report header window with an arrow pointing to the text p-card policy
Yellow thumbtack next to important information

In the Statement Start Date field, enter the date of the first transaction that will be reconciled.

In the Statement End Date field, enter the date of the last transaction that will be reconciled.



When you’ve filled in all the fields, click Create Report in the bottom-right corner.

Screenshot of the Create Report button

You’ll see the Add Expense screen. Learn how to add your expenses.

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Add your p-card expenses


From the Add Expense screen, click the blue button Add Expense.

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Click the Available Expenses tab and select the expenses you want to add to your reconciliation.

Screenshot of the available expenses tab with 2 expenses selected from a list

Screenshot of the Add to Report button

Click Add to Report in the bottom right.


The expenses are added but have red x icons next to them, which means there are errors. You need to add more details to the expenses to fix the errors.

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Click anywhere on the expense line to open the data entry screen.

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Under Expense Type, select the correct expense from the drop-down menu. For this example, we’ll select Office Supplies and Materials.

Screenshot of the data entry screen with a red rectangle highlighting the Expense Type field
Yellow thumbtack next to important information

Make sure you choose the correct expense type when you add an expense to your p-card reconciliation. If the expense type is wrong, the expense will have the wrong object code when it’s uploaded to the state’s accounting system.

If you’re not sure what expense type to choose, ask your supervisor.


Fill in the rest of the fields.

Screenshot of the data entry screen with some of the fields highlighted

1. In the Business Purpose field, explain why you made this purchase.

2. In the Receive Date & Receive Person field, enter the date the item was received at the office and the person who received the item.

3. If the state has a contract with the vendor, enter the contract number in the Contract Number field.

4. In the Comment field, write any comments you’d like the approvers to see. This is field is optional. Follow your agency’s guidance for how to fill in the Comment field.

5. Add the receipt. Learn how to attach a receipt.


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If items on the receipt have different expense types, itemize the expense.

For example, if you bought office supplies and personal protective equipment at the same time, you need to itemize the expense. Learn how to itemize an expense.


If the expense needs to be assigned to multiple accounting templates, allocate the expense.

For example, if the expense needs to be divided between 2 divisions, you need to allocate the expense. Learn how to allocate an expense.

Screenshot of the Allocate button

Screenshot of the Save Expense button

When the expense is complete, click Save Expense.


Back at the Add Expense screen, you’ll see the error is gone and the expense is now labeled correctly. The square icon shows that a receipt is attached.

Repeat the same steps with all your expenses.

Screenshot of the expense in the add expense screen with an arrow pointing to the receipt icon

How to attach a receipt


You need to attach an itemized receipt or other sufficient documentation to each expense in your p-card reconciliation. If you don’t have sufficient documentation, you need to use the missing receipt affidavit.


Screenshot of the data entry screen with an arrow pointing to the Add Receipt button

When you add an expense, you’ll see a data entry screen where you can add details about the expense.

After you fill in the fields, click the blue button Add Receipt.



Click the button Upload New Receipt to browse your files for the image.

Or drag and drop the image into the blank space under the button.

Screenshot of the Upload New Receipt button with an arrow pointing to the button and another arrow pointing to the empty space below the button

When the receipt is attached, you’ll see it displayed in the Receipt box.

Screenshot showing that an image of the receipt is visible in the Receipt section of the data entry screen


If you need to add more supporting documents, click Add.

Screenshot of the Add button
Yellow thumbtack next to important information

If you have multiple documents attached to an expense and try to delete one, all of the other attached receipts and documents will be deleted, and you’ll need to upload them again.

After you attach the receipt, itemize or allocate the expense if you need to.

Screenshot of the Save Expense button

When the expense is complete, click Save Expense.


The expense has been added to your reimbursement request. The square icon shows that the receipt is attached.

Screenshot of the expense in the Add Expense screen with an arrow pointing to the receipt icon

How to use the missing receipt affidavit


In the Add Expense screen, expenses that need a receipt are marked with the attach receipt icon, which is a blue square with an arrow inside.

Click the attach receipt icon.

Screenshot of the attach receipt icon

In the Attach Receipt window, click the blue text Missing Receipt Declaration.

Screenshot of where to select Missing Receipt Declaration

Select the expense that you don’t have a receipt for, read the statement, and click Accept & Create.

Screenshot of the window labeled Create Receipt Declaration with an expense selected and a red rectangle highlighting the Accept and Create button

You’re back at the Add Expense screen, and the attach receipt icon has changed into the missing receipt icon, which is a black stamp.

Screenshot of the missing receipt icon

How to itemize an expense


Yellow thumbtack next to important information

If items on a receipt have different expense types, you need to itemize the expense.

For example, if you bought office supplies and personal protective equipment at the same time, you need to itemize the expense to make sure the cost of each item is recorded correctly when it’s uploaded to the state’s accounting software.


In the data entry screen for the expense, click the Itemizations tab.

Screenshot of the data entry screen with an arrow pointing to the Itemizations tab

Click Create Itemization.

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Screenshot of the Expense Type drop-down menu

From the Expense Type drop-down menu, select the correct expense type for the first item on your receipt.

For this example, we’ll select Office Supplies and Materials.



Most fields are filled in automatically. You can change any information if you need to.

In the Amount field, enter the total cost of all the items on the receipt that count as office supplies and materials.

For this example, we’ll enter $200.

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Yellow thumbtack next to important information

If there’s any sales tax, add it to one of the itemizations—it doesn’t matter which one. For example, if the receipt shows $7.56 in sales tax and your first itemization is $25, add the sales tax to that amount. So you would enter $32.56 in the Amount field.


Screenshot of the Save Itemization button

Click Save Itemization in the upper-right corner.



The itemization is added! The remaining balance of the receipt is marked with a red x icon.

You need to itemize the other items on the receipt until the remaining balance is $0.00.

Screenshot of Itemizations tab with an arrow pointing to a red checkmark and text that says Remaining $395.00


How to add another itemization


Screenshot of the Create Itemization button

Click the blue button Create Itemization.



From the Expense Type drop-down menu, select the correct expense type for the next item on your receipt.

For this example, we’ll select Personal Protective Clothing & Equipment.

In the Amount field, enter the total cost of all the items on the receipt that count as personal protective clothing and equipment.

For this example, we’ll enter $395.

Screenshot of the data entry screen with red rectangles highlighting the Expense Type and Amount fields

Screenshot of the Save Itemization button

Click Save Itemization in the upper-right corner.


The itemization is added! When everything is itemized correctly, you’ll see a green check mark with a remaining balance of $0.00.

Screenshot of Itemizations tab with an arrow pointing to a green checkmark and text that says Remaining $0.00

If an expense needs to be assigned to multiple accounting templates, you need to allocate the expense. Learn how to allocate an expense.
Screenshot with an arrow pointing to the blue text Allocate

Screenshot of the Save Expense button

If this expense is complete, click Save Expense.


Back at the Add Expense screen, you’ll see the expense is labeled "Itemized" under the total. If you click the drop-down arrow, you’ll see the details of the itemizations.

Screenshot of the Add Expense screen with an arrow pointing to the text Itemized beneath the expense total


How to allocate an expense


Yellow thumbtack next to important information

The accounting template allows expenses to be automatically recorded in the state’s accounting software. If an expense needs to be assigned to multiple accounting templates, you need to allocate the expense.

For example, if an administrative assistant buys printer paper for a printer that’s shared by the Division of Finance and the Division of Purchasing, the expense needs to be divided so that Finance pays for 50% and Purchasing pays for 50%.

Assigning different accounting templates is how you divide the expense and make sure it’s recorded correctly in the state’s accounting software.


Screenshot of arrow pointing to the blue text Allocate

You can allocate the total expense or you can allocate just 1 item on the receipt.

If you need to allocate the total expense, click the Details tab in the data entry screen of the expense, then click blue text Allocate.



If you need to allocate just 1 item on the receipt, click the Itemizations tab. Select the item that needs to be allocated and click Allocate.

Screenshot with arrow pointing to the Itemizations tab and a red rectangle highlighting the Allocate button and a checkmark next to an expense

Screenshot with arrow pointing to the text Percent and Amount

You’ll see a window labeled Allocate.

If you want to allocate a percentage of the expense to a different accounting template, choose Percent.

If you want to allocate a specific dollar amount, choose Amount,

For this example, we’ll choose Percent.



Click the blue button Add.

Screenshot of the Add button

Screenshot of the Add Allocation window with a red rectangle highlighting the Save button

You’ll see a window labeled Add Allocation.

Fill in the fields, then click Save.


Back at the Allocate window, you’ll see the allocation listed.

In the Percent % field, enter what percentage of the expense you want allocated to this accounting template.

For this example, we’ll enter 50.

Screenshot of arrow pointing to the Percent field

Screenshot of the Save button

Click Save in the bottom-right corner.


Back at the data entry screen, click Save Expense in the upper-right corner.

Screenshot of the data entry screen with an arrow pointing to the Save Expense button

Back at the Add Expense screen, you’ll see the expense is labeled "Allocated" under the total.

Screenshot of the Add Expense screen with an arrow pointing to the text Allocated beneath the expense total

Alerts and errors

Alerts and errors appear at the top of your p-card reconciliation.


Alert icon, which is a white exclamation point inside an orange triangle

Alerts

Alerts are represented with the orange triangle icon. Alerts give helpful information about policy and appear even if you’ve followed policy. Alerts don’t go away.

For example, if you bought desktop computers and the total was over $5000, you’ll see a warning asking if you followed procurement rules. This is just a reminder and will still appear even if you did everything correctly.

Screenshot of an alert message

You can submit your p-card reconciliation if you see an alert.


Error X icon, which is a white x inside a red circle

Errors

Errors are represented with the red circle icon. An error icon means there‘s a problem with your reimbursement request that needs to be fixed before you can submit it. Once you fix the problem, the error message will disappear.

Screenshot of an error message

You can’t submit your p-card reconciliation if you see an error.

Submit the p-card reconciliation


From the Add Expense screen, click the blue button Submit Report in the upper right.

Screenshot of the Add Expense screen with an arrow pointing to the Submit Report button

You’ll see a pop-up window labeled User Electronic Agreement. Read it and click Accept & Continue.

Screenshot of pop-up window labeled User Electronic Agreement

Screenshot of the Report Totals window with an arrow pointing to the Submit Report button

You’ll see another pop-up window labeled Report Totals.

Check that the information is correct and click Submit Report.


A pop-up window labeled Report Status will appear.

Your p-card reconciliation is submitted!

Click Close.

Screenshot showing the Report Status pop-up window with the text Report Submitted

Your p-card reconciliation now appears in the Manage Expenses screen. It shows that it has been submitted and is pending cost object approval, which means it’s been sent to the budget officer for approval.

Screenshot of the manage expenses screen with an arrow pointing to the submitted reconciliation